Shipping & Returns

Ground — $14.95 flat rate (not including furniture).

We are a small company and need your help if you would like to return or exchange anything.

Please contact us via email (ejwoodward16@outlook.com) within 7 days of receiving your order if you aren’t satisfied. At that time, you can request an exchange or a refund.

Please ship back the item within 7 days and if possible, send us tracking info so we can keep tabs on it.
We must receive the item within 12 days of the return request email so that we can log it back into stock for another lovely customer. When we receive your item, the refund (minus shipping) will be applied to the credit card used for payment within 3 business days.
If the item is received after the 12 days, there will be a 30% restocking fee. If this is an exchange, the restocking fee must be paid before the exchange can be sent out.
If the item is received after 30 days, shipment will be refused.

*ALL SALE ITEMS ARE FINAL SALE*

Jackson Creek Design
7 Wildflower Lane
Clancy, MT 59634